C2070-581 IBM FileNet Content Manager V5.1

Test information:
Number of questions: 57
Time allowed in minutes: 90
Required passing score: 60%
Languages: English, Japanese

Related certifications:
IBM Certified Specialist - FileNet Content Manager V5.1

Section 1 - Architecture and Planning (26%)
Demonstrate knowledge of the core engines for CE, PE, WPXT and CSS
Demonstrate knowledge of Content Manager scalability concepts
Demonstrate knowledge of high-availability concepts
Demonstrate knowledge of disaster recovery concepts
Demonstrate knowledge of prerequisite tasks and use of installation/upgrade worksheet
Demonstrate and understanding of a Content Engine domain
Demonstrate knowledge of platform communications (core engines and infrastructure components)
Demonstrate knowledge of the APIs and available transports available
Demonstrate basic knowledge of P8 dependencies to directory servers, database servers and storage devices

Section 2 - Installation and Configuration (9%)
Demonstrate an understanding of installing a single-server (Composite Platform Installation Tool) and a distributed system
Demonstrate knowledge of the Configuration Manager tool
Demonstrate knowledge of security accounts used for configuration
Demonstrate an understanding of P8 Engine client files

Section 3 - Administration (16%)
Demonstrate an understanding of backup and restore
Demonstrate knowledge of P8 system startup and shutdown
Demonstrate an understanding of WorkPlace and WorkPlace XT site/user preferences
Demonstrate knowledge of isolated region configuration
Demonstrate an understanding of Content Based Retrieval (CBR)
Demonstrate knowledge of using Content Engine query builder
Demonstrate knowledge of using Consistency Checker
Demonstrate knowledge of monitoring with IBM System Dashboard

Section 4 - Repository Design and Management (23%)
Demonstrate an understanding of repository design concepts
Demonstrate knowledge of classes, properties, choice lists, folders, object stores, and lifecycle management
Demonstrate knowledge of Content Federated Services
Demonstrate an understanding of Content Engine events: actions and subscriptions
Demonstrate knowledge of search and entry templates
Demonstrate an understanding of auditing
Demonstrate an understanding of storage areas and content encryption

Section 5 - Deployment (7%)
Demonstrate an understanding of the deployment process
Demonstrate knowledge of FileNet Deployment Manager
Demonstrate an understanding of using the import/export manifest

Section 6 - Security (9%)
Demonstrate an understanding of authentication and authorization concepts
Demonstrate knowledge of securing content using ACLs, security inheritance, marking sets and security proxies
Demonstrate knowledge of Workplace and WorkplaceXT access roles
Demonstrate an understanding of security caching

Section 7 - Troubleshooting & Performance Tuning (11%)
Demonstrate knowledge of using Content Engine trace logging and client API tracing
Demonstrate knowledge of using log4j and application server logging
Demonstrate knowledge of verifying and troubleshooting installations and upgrades
Demonstrate knowledge of evaluating and applying system fixpacks
Performance tuning the Content Engine

IBM Certified Specialist - FileNet Content Manager V5.1

Job Role Description / Target Audience
This intermediate level certified specialist is an individual that has the knowledge, skills, and abilities necessary to architect, plan, install, manage, deploy, secure and troubleshoot FileNet Content Manager solutions.

Recommended Prerequisite Skills
Before preparing for this certification, the following knowledge and skills are recommended and assumed:

working knowledge of FileNet Content Manager including Content Engine, Process Engine, and Workplace XT
working knowledge of LDAP
working knowledge of database products
working knowledge of Application Server products
working knowledge of Operating Systems
working knowledge of storage areas
working knowledge of High Availability (HA)
working knowledge of Disaster Recovery (DR)

---

QUESTION 1
Which tool is used to create a connection point to an existing Process Engine isolated region?

A. Workplace XT.
B. Process Administrator.
C. FileNet Enterprise Manager.
D. Process Configuration Console.

Answer: C

Explanation:

---

QUESTION 2
When using Workplace XT and a user is out of the office (e.g., vacation), where can they specify
an alternate person to receive their Process Engine work items?

A. Site Preferences.
B. Process Configuration Console.
C. Task Settings under User Preferences.
D. General Settings under User Preferences.

Answer: C

Explanation:

---

QUESTION 3
Which of the following is NOT reported to IBM FileNet Dashboard?

A. Remote procedure call counts and durations.
B. Number of documents stored in the Content Engine.
C. System specifications, operating system version, and product version.
D. Real-time graphing of performance data, including CPU load and memory utilization.

Answer: B

Explanation:

---

QUESTION 4
How can you start and stop P8 components?

A. IBM FileNet Enterprise Manager.
B. Command-line based instruction only for Unix.
C. Graphical user interface (GUI) only for Windows.
D. Graphical user interface (GUI) based or command-line-based instruction.

Answer: D

Explanation:

---

QUESTION 5
In which two scenarios should the Content Consistency Checker be used? (choose two.)

A. Content Engine is performing slow.
B. If search templates are not working.
C. After restoring a storage area from backup media.
D. To troubleshoot Fixed Content Device connectivity.
E. If users are unable to view the content of a document when the content is stored in a file
storage area, even when they have view-content permissions on the document.

Answer: C,E

Explanation:

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C2070-581 IBM FileNet Content Manager V5.1

Test information:
Number of questions: 57
Time allowed in minutes: 90
Required passing score: 60%
Languages: English, Japanese

Related certifications:
IBM Certified Specialist - FileNet Content Manager V5.1

Section 1 - Architecture and Planning (26%)
Demonstrate knowledge of the core engines for CE, PE, WPXT and CSS
Demonstrate knowledge of Content Manager scalability concepts
Demonstrate knowledge of high-availability concepts
Demonstrate knowledge of disaster recovery concepts
Demonstrate knowledge of prerequisite tasks and use of installation/upgrade worksheet
Demonstrate and understanding of a Content Engine domain
Demonstrate knowledge of platform communications (core engines and infrastructure components)
Demonstrate knowledge of the APIs and available transports available
Demonstrate basic knowledge of P8 dependencies to directory servers, database servers and storage devices

Section 2 - Installation and Configuration (9%)
Demonstrate an understanding of installing a single-server (Composite Platform Installation Tool) and a distributed system
Demonstrate knowledge of the Configuration Manager tool
Demonstrate knowledge of security accounts used for configuration
Demonstrate an understanding of P8 Engine client files

Section 3 - Administration (16%)
Demonstrate an understanding of backup and restore
Demonstrate knowledge of P8 system startup and shutdown
Demonstrate an understanding of WorkPlace and WorkPlace XT site/user preferences
Demonstrate knowledge of isolated region configuration
Demonstrate an understanding of Content Based Retrieval (CBR)
Demonstrate knowledge of using Content Engine query builder
Demonstrate knowledge of using Consistency Checker
Demonstrate knowledge of monitoring with IBM System Dashboard

Section 4 - Repository Design and Management (23%)
Demonstrate an understanding of repository design concepts
Demonstrate knowledge of classes, properties, choice lists, folders, object stores, and lifecycle management
Demonstrate knowledge of Content Federated Services
Demonstrate an understanding of Content Engine events: actions and subscriptions
Demonstrate knowledge of search and entry templates
Demonstrate an understanding of auditing
Demonstrate an understanding of storage areas and content encryption

Section 5 - Deployment (7%)
Demonstrate an understanding of the deployment process
Demonstrate knowledge of FileNet Deployment Manager
Demonstrate an understanding of using the import/export manifest

Section 6 - Security (9%)
Demonstrate an understanding of authentication and authorization concepts
Demonstrate knowledge of securing content using ACLs, security inheritance, marking sets and security proxies
Demonstrate knowledge of Workplace and WorkplaceXT access roles
Demonstrate an understanding of security caching

Section 7 - Troubleshooting & Performance Tuning (11%)
Demonstrate knowledge of using Content Engine trace logging and client API tracing
Demonstrate knowledge of using log4j and application server logging
Demonstrate knowledge of verifying and troubleshooting installations and upgrades
Demonstrate knowledge of evaluating and applying system fixpacks
Performance tuning the Content Engine

IBM Certified Specialist - FileNet Content Manager V5.1

Job Role Description / Target Audience
This intermediate level certified specialist is an individual that has the knowledge, skills, and abilities necessary to architect, plan, install, manage, deploy, secure and troubleshoot FileNet Content Manager solutions.

Recommended Prerequisite Skills
Before preparing for this certification, the following knowledge and skills are recommended and assumed:

working knowledge of FileNet Content Manager including Content Engine, Process Engine, and Workplace XT
working knowledge of LDAP
working knowledge of database products
working knowledge of Application Server products
working knowledge of Operating Systems
working knowledge of storage areas
working knowledge of High Availability (HA)
working knowledge of Disaster Recovery (DR)

---

QUESTION 1
Which tool is used to create a connection point to an existing Process Engine isolated region?

A. Workplace XT.
B. Process Administrator.
C. FileNet Enterprise Manager.
D. Process Configuration Console.

Answer: C

Explanation:

---

QUESTION 2
When using Workplace XT and a user is out of the office (e.g., vacation), where can they specify
an alternate person to receive their Process Engine work items?

A. Site Preferences.
B. Process Configuration Console.
C. Task Settings under User Preferences.
D. General Settings under User Preferences.

Answer: C

Explanation:

---

QUESTION 3
Which of the following is NOT reported to IBM FileNet Dashboard?

A. Remote procedure call counts and durations.
B. Number of documents stored in the Content Engine.
C. System specifications, operating system version, and product version.
D. Real-time graphing of performance data, including CPU load and memory utilization.

Answer: B

Explanation:

---

QUESTION 4
How can you start and stop P8 components?

A. IBM FileNet Enterprise Manager.
B. Command-line based instruction only for Unix.
C. Graphical user interface (GUI) only for Windows.
D. Graphical user interface (GUI) based or command-line-based instruction.

Answer: D

Explanation:

---

QUESTION 5
In which two scenarios should the Content Consistency Checker be used? (choose two.)

A. Content Engine is performing slow.
B. If search templates are not working.
C. After restoring a storage area from backup media.
D. To troubleshoot Fixed Content Device connectivity.
E. If users are unable to view the content of a document when the content is stored in a file
storage area, even when they have view-content permissions on the document.

Answer: C,E

Explanation:

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C2065-055 IBM i2 Analyst's Notebook v9

Test information:
Number of questions: 61
Time allowed in minutes: 120
Required passing score: 62%
Languages: English

Related certifications:
IBM Certified Analyst - i2 Analyst's Notebook v9

This intermediate level certification is intended for professionals who are regular end users of IBM i2 Analyst's Notebook v9. A minimum of six (6) months of experience in the product is recommended before attempting this certification. This certification is relevant to national security, law enforcement, military, intelligence agencies and commercial intelligence/fraud/information analysts who actively use the product, as well as researchers and data scientists.

Section 1 Core Application Knowledge (10%)
Understand the key elements of entities and links
Describe the purpose of identities and labels
Describe the difference between data locations
Understand attributes

Section 2 Manual Chart Creation (15%)
Describe the process for building charts
Describe changing entity representations and types
Describe changing link and connection properties
Describe applying standard and custom attributes
Describe the structure of association and timeline charts

Section 3 Import Data (25%)
Identify the different file formats that are supported
Describe how to structure the source data for import
Demonstrate the ability to use Column Actions to standardize data
Identify appropriate import designs
Describe using Assign Columns
Describe how to map data using Date and Time Format
Describe how to resolve warnings and errors

Section 4 Analyze Charts (40%)
Describe the differences amongst analysis functions
Construct a query using Visual Search to identify key data
Describe using the features in List Items
Construct a search using wildcards and regular expressions
Describe how to handle duplicate entities
Discover trends in data using Filters and Histograms
Analyze the role of semantic types
Describe the differences between the centrality measures in Social Network Analysis
Demonstrate how to use and create Conditional Formatting Specifications
Differentiate the purpose of chart layouts
Describe how to use the functions in Find Networks
Describe using analysis attributes

Section 5 Presentation of Analytical Results (10%)
Describe how to prepare charts for presentation
Describe the functionalities of a legend
Understand the different dissemination options
Describe how to define chart security options

IBM Certified Analyst - i2 Analyst's Notebook V9
This intermediate level certification is intended for professionals who are regular end users of IBM i2 Analyst's Notebook v9. A minimum of six (6) months of experience in the product is recommended before attempting this certification. This certification is relevant to national security, law enforcement, military, intelligence agencies and commercial intelligence/fraud/information analysts who actively use the product, as well as researchers and data scientists.

These professionals typically perform some or all of the following:
- Create association and timeline charts
- Analyze financial and communication data
- Analyze networks to distinguish significant entities
- Deconstruct criminal organization networks
- Apply analytic trade craft
- Import structured data
- Communicate analytical results through presentation charts
- Visualize data content and derive insights from analysis

Recommended Prerequisite Skills
Before preparing for this certification, basic understanding of the following is recommended and assumed:
- Knowledge of Windows and Microsoft Office Suite
- Familiarity with structured file formats such as .txt, .csv and .xls

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C2040-986 Creating IBM Lotus Notes and Domino 8.5 Applications with Xpages and Advanced Techniques

Lotus certification has restructured the ND8.5 certification paths. For more information, please check out the announcement on the Lotus Certification index page.

Test information:
Number of questions: 82
Time allowed in minutes: 100
Required passing score: 75%
Languages: English, Japanese

Exam 986: Creating IBM Lotus Notes and Domino 8.5 Applications with Xpages and Advanced Techniques

Description: Covers Lotus Notes Domino 8.5 material as it relates to these competency areas:

Advanced Techniques
Application Architecture
Application Configuration
Programming and Design Elements
Security

Using xpages
Xpages Application Architecture
Xpages Application Configuration
Xpages Application Security
Xpages Design Elements
Xpages in Domino Applications

Application Architecture
Designing Web applications that read non-Domino data
Setting up Web site rules

Application Configuration
Creating and enabling a Data Connection Resource
Setting database ACL advanced properties

Programming and Design Elements
Advanced options for columns
Create and use image resource sets
Creating a Web service Consumer
Enabling and using agent profiling
Integrating eclipse features into the design including working set
Personalizing Web site experience using Cookies
Understanding XSLT
Using electronic signatures in Notes applications
Working with DXL Tools

Security
Determining Secure Sockets Layer security
Planning application security based on Web authentication
Planning Single Sign-on
Setting and troubleshooting agent security
Setting Database Access
Controlling Web Authentication
Using Anonymous Access
Using Maximum Internet name and password
Using Roles
Setting database ACL advanced properties
Understanding Database encryption
Using Mail encryption

Xpages Application Architecture
Comparing available Features
Comparing forms based to Xpages Application architecture
Comparing Security Features
Designing applications that work on mobile clients
Designing applications that work on Web clients
Exploring page layout and navigation
Planning an Xpages Application
Planning your Xpages application navigation
Understand server tasks for web browsing
Understand the purpose and features of Xpages
Capabilities of themes
Distinctions between themes and CSS
Extensible via custom controls
Understand the Purpose and value of preprogrammed simple actions in Web Applications
Value of being Ajax enabled
Understanding server tasks for Web browsing
Understanding Xpages application architecture

Xpages Application Configuration
Setting database launch properties(launching into Xpages)
Open designated page in notes client (Xpages) - forms properties
Open designated Xpage for the notes client- database properties
Troubleshooting database performance
Caching (Xpages)
Server page persistence (Xpages)
Single copy Xpage design

Xpages Application Security
Restricting access to an Xpage
Server document settings affecting Xpages
Transforming domino forms into xpages withXSLT
Troubleshooting Effective Access
Using Xpage Custom Control ACLs

Xpages Design Elements
Creating, Troubleshooting, Modifying Custom Controls
Creating, Troubleshooting, Modifying Xpages
Deploying, utilizing LotusScript agents
Restricting access to an Xpage
Troubleshooting workflow routing issues
Understand purpose and use of the Outline view
Understanding the JavaScript Document Object Model (DOM)
Using calendar views in applications
Using design perspectives
Using electronic signatures in Notes applications
Working with visibility formulas

Xpages in Domino Applications
Change Document Mode
Confirm Action
Connecting to Enterprise data
Create Response Document
Delete Document
Delete Selected Documents
Design and develop using XPages, including:
Add styles
Create and edit and use Theme resources
Debug XPage programming issues
Execute Script
Javascript
Accessing databases, views, and documents
Searching for documents in a view or database
Stepping through a view to access documents
Leverage Global functions in Server-side scripting
ApplicationScope
Context
Cookie
FacesContext
GetClientId
GetComponent
Header
Param
RequestScope
SessionScope
View
Managing data and design replication
Modify Field
Open Page
Other Controls
Use Container Controls
Use Core Controls
Programming with the formula language
Save Data Sources
Save Document
Server document settings affecting the Xpages
Set Value
Understand purpose and use of the Controls Palette
Understand purpose and use of the Data Palette
Understand the purpose and use of the events view
Use pre-programmed simple actions in Web applications, including
Using @ commands in web Applications
Using @ Functions in Web Applications

 

QUESTION 1
Barney imports a WSDL file into a LotusScript script library, which generates code to call the Web
service methods defined by the WSDL file. Where can he use this script library?

A. Only in agents
B. Only in agents that run on the server
C. Only in agents and form or view actions
D. Anywhere that LotusScript can be used

Answer: D

Explanation:

---

QUESTION 2
Marge wants to track user preference information while users navigate through her Web site, but
does not want to require users to authenticate when accessing the site. Which of the following
should she use to track the user information?

A. Cookies
B. Servlets
C. User profile documents
D. The users must authenticate

Answer: A

Explanation:

---

QUESTION 3
Winnie is enhancing the interface on the Corporate Phone Book Web application. Ted, the
graphics designer who is providing Winnie with the images for her Domino application, has
suggested that she use image resource sets. What is a feature that Winnie can incorporate by
using image resource sets?

A. A vertical image set can be used to incorporate effects using the onmouseover, onmouseout,
and onclick events of an image on an XPage.
B. A vertical image set can be used to incorporate effects using the Normal, Mouse-over,
Selected, and Mouse-down image states of a Domino Web page image.
C. A horizontal image set can be used to add effects when a user hovers the mouse over an
image. For example, the normal image could be replaced with a larger image when the mouse
hovers over it.
D. A horizontal image set can be used to add effects when a user hovers the mouse over an
image. For example the normal image could be replaced with an image with different coloring
when the mouse hovers over it.

Answer: D

Explanation:

---

QUESTION 4
What is the purpose of using XSLT in a Lotus Domino Web application?

A. To define what DXL should be available for export.
B. To allow a Web service to interact with a Java agent.
C. To display a view as HTML without using a Java applet.
D. To transform XML documents to HTML or even to another XML document.

Answer: D

Explanation:

---

QUESTION 5
To approve an expense report, Quy goes to a controlled-access section and marks the Status field
"Approved". Status is a sign-enabled field. When is the signature attached?

A. Immediately
B. When the document is saved
C. When the document is mailed
D. When the document is encrypted

Answer: B

Explanation:

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C2040-922 Developing IBM Lotus Domino 8.5.2 Applications: Advanced XPage Design Exam

Test information:
Number of questions: 32
Time allowed in minutes: 60
Required passing score: 75%
Languages: English, Japanese

Note: There are 32 scored items and 1 unscored items.
Exam 922: Developing IBM Lotus Domino 8.5.2 Applications: Advanced XPage Design

Description: Covers advanced XPage design in IBM Lotus Domino 8.5.2 applications as it relates to these competency areas:
Building themes
Extending the data sources
Optimizing, troubleshooting and localization
Using advanced Dojo controls
Using Server-side JavaScript
Using XPages for mobile user interfaces
Working with Java

Building themes
Using/modifying themes to set control properties
Working with predefined CSS frameworks (themes)

Extending the data sources
Using relational data sources
Working with programmable data sources

Optimizing, troubleshooting and localization
Approaches to debugging XPages applications
Localizing XPages for other languages
Understanding optimization practices
Understanding the relationship between coding and performance

Using advanced Dojo controls
Adding dijits to your XPage
Parsing JSON
Understanding the Dojo toolkit
Understanding the functions/features of dijits
Using custom built Dojo controls

Using Server-side JavaScript
Calling Server-side JavaScript from Client-side JavaScript
Understand the benefits of using Server-side JavaScript
Using Server-side JavaScript libraries

Using XPages for mobile user interfaces
Integrating additional packages into Designer for Mobile Apps
Rendering elements dependent on user device
Understanding limitations inherent to mobile UIs

Working with Java
Extending the XPage application programming interface (API)
Understanding Java 2 Enterprise Edition (J2EE) and its relationship with XPages
Working with managed beans
Working with the Java perspective
IBM Certified Advanced System Administrator - Lotus Notes and Domino 8.5

Job Role Description / Target Audience
This certification is for experienced Domino 8 system administrators or system administrators new to Domino and who need to plan, install, set up, and manage Lotus Domino 8.5 servers and users, including configuring Domino Web servers. The IBM Certified Advanced System Administrator - Lotus Notes Domino 8.5 should be able to perform tasks associated with the IBM Certified System Administrator - Lotus Notes and Domino 8.5, and demonstrate knowledge of Domino Web server administration including configuring Web protocols (HTTP, LDAP, IMAP, and others), understanding HTTP rules and how they effect Web traffic, and configuring Internet certificates (SSL).

Recommended Prerequisite Skills
Domino and DB2 Integration
Installation and configuration
Mail and messaging
Management and maintenance
Management of servers
Defining Domino attributes
Understanding, configuring, and managing security
IBM Certified Advanced Application Developer - Lotus Notes and Domino 8.5
Job Role Description / Target Audience

This certification is for experienced Notes Domino 8.5 application developers who can demonstrate competency in building and maintaining Domino 8.5 applications with LotusScript, JavaScript, or Web Services, or can build and deploy composite applications with Notes Domino 8.5.

Recommended Prerequisite Skills
The IBM Certified Advanced Application Developer - Lotus Notes Domino 8.5 should be able to demonstrate the skills required to effectively build and maintain Domino 8.5 applications with the application of commensurate knowledge and skills in one of three areas : LotusScript, JavaScript, or Web Services or effectively build and deploy Composite Applications with Notes Domino 8.5.

LotusScript Knowledge and Skill Areas :
Programming Concepts
Application Architecture and Performance competencies
Back-end LotusScript Competencies
User Interface Competencies

JavaScript Knowledge and Skill Areas:
Core JavaScript Skills
Use JavaScipt in Documents and Forms
Use JavaScript in Navigation and the User Interface
Use JavaScript in Notes/Domino Input
Use JavaScript in Notes/Domino Processing and Validation
Use JavaScript in the Notes/Domino Environment

Web Services Knowledge and Skill Areas:
Web services design and architecture
Web services in Domino Designer
Role of WSDL file in a Web service
Role of SOAP in a Web service
Web services using LotusScript

Composite Applications Knowledge and Skill Areas:
Composite Applications design and architecture
Building Composite Applications for Lotus Notes
Deploying Composite Applications in Notes/Domino

---

QUESTION 1
Jo wants to make a configurable list of countries available to the client side JavaScript of her
XPage for use in various different fields on the web page. What would be the most efficient
approach?

A. Add an @DbColumn to a server side script library to look up the country list in each place it is required
B. Perform an AJAX request to get the country list from another XPage when it is required using dojo.xhrGet
C. Use the Output Script control to create a global Client Side JavaScript object to reference when the list is required
D. Add a @Decorum to a client side script library to look up the country list in each place it is required

Answer: C

Explanation:

---

QUESTION 2
Aaron has created an XPages application that has a couple of XPages to surface the same data to
two different application roles in two completely different user interfaces. Each role can manipulate
parts of the data, but in both cases, the data must adhere to the same business logic and rules.
What would be the best way for Aaron to implement the same business logic in each XPage?

A. Create a common Client-Side JavaScript Library for the XPages to share that the user interface
can use to execute the business logic
B. Use a series of Custom Controls to hold the business logic and share them amongst the XPages
C. Create a common Server-Side JavaScript Library for the XPages to share that the user
interface can use to execute the business logic
D. The user interface and the business logic in an XPage can not easily be separated and must be
maintained in each XPage

Answer: C

Explanation:

---

QUESTION 3
Elizabeth needs to parse the contents of a web page held on a remote server into an
applicationScope variable via the server side onclick event of a button using Server Side
JavaScript. How would she do this?

A. It is not possible to perform network operations from Server Side JavaScript
B. Create a new Java class to perform the operation in a Java Script Library and call it from the
onclick event of the button.
C. Create a new Java class to perform the operation in a Java Agent and call it from the onclick
event of the button.
D. Create a new Java class to perform the operation in the WebContent\WEB-INF\src folder via
the Package Explorer and call it from the onclick
event of the button.

Answer: D

Explanation:

---

QUESTION 4
Rick creates a Server-Side JavaScript library, and defines a few global variables at the beginning
of the library. The JavaScript in his XPage and in the JavaScript library modify those global
variables. The server the application runs on is heavily used, and the application settings are set
to Keep Pages on Disk for best scalability. When the application executes, what is likely to
happen?

A. The application will perform as expected.
B. The application will generate an error because you can not declare global Server-Side
JavaScript variables
C. The application will run, but the values of the globally defined variables may be lost when the
server's JVM garbage collects variables, causing
unexpected results.
D. The application will run, but every partial or full refresh will reset the values of the global
variables when it reloads the Server-Side JavaScript library.

Answer: C

Explanation:

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500-052 UCCXD Deploying Cisco Unified Contact Center Express

Exam Number 500-052 UCCXD
Duration 60 Minutes (45-55 questions)
Available Languages English

This exam tests a candidate's knowledge of the design, implementation, and operation of Cisco Contact Center Express version 11.0 deployments.

The exam is closed book and no outside reference materials are allowed. The following topics are general guidelines for the content that is likely to be included on the practical exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the following guidelines may change at any time without notice.

32% 1.0 Design a Cisco Unified Contact Center Express System Deployment
1.1 Perform customer capacity planning
1.2 Determine customer required features
1.3 valuate and recommend different configuration options
1.4 Identify available configuration and ordering tools

40% 2.0 Implement a Cisco Unified Contact Center Express System
2.1 Describe the process for installing Cisco UCCX software and hardware
2.2 Describe the process to configure Cisco UCCX software and the provisions users need to meet customer requirements
2.3 Describe the process of using the Cisco UCCX Application Editor
2.4 Examine the Cisco Business Edition 6000 competitive landscape

28% 3.0 Operate a Cisco Unified Contact Center Express System
3.1 Identify basic Cisco UCCX user tasks
3.2 Identify processes and tools available for troubleshooting Cisco UCCX
3.3 Identify processes and tools available for monitoring system operations in Cisco UCCX
3.4 Identify processes and tools available for patching, upgrading systems, and license additions for Cisco UCCX

---

QUESTION: No: 1
In a high availability over WAN deployment, which option cannot be located across the WAN from the
active Cisco Unified Contact Center Express site?

A. SMTP server
B. ASR or TTS servers
C. wallboard server
D. enterprise database

Answer: B

---

QUESTION: No: 2
You should perform which three steps when troubleshooting a Cisco Unified Contact Center Express
engine "Java out of memory" crash? (Choose three)

A. Collect the thread dump for Cisco Unified CCX Engine
B. Check to see if the customer has installed any third party applications
C. Collect engine heap performance data via the Cisco Unified Real-Time Monitoring Tool.
D. Collect heap dumps via the Cisco Unified Real-Time Monitoring Tool
E. Talk to the customer about the deployment and usage pattern.
F. Check the Cisco Unified CCX Serviceability Control Center

Answer: COE

---

QUESTION: No: 3
Which subsystem processes connections between the Cisco Unified Contact Center Express server and
the enterprise databases?

A. Media
B. Database
C. Unified CM Telephony
D. Configuration datastore

Answer: B

---

QUESTION: No: 4
What is the maximum number of agents that Cisco Unified Contact Center Express supports when it is
deployed with Cisco Unified Communications Manager?

A. 300
B. 150
C. 400
D. 50

Answer: A

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C2040-442 IBM Notes and Domino Fundamentals

Test information:
Number of questions: 67
Time allowed in minutes: 90
Required passing score: 70%
Test languages: English, Japanese

Related certifications:
IBM Certified Associate - Notes and Domino

Exam 442: IBM Notes and Domino Fundamentals

Exam Competencies
Architecture
General Administration
Calendaring and Scheduling
Replication
Mail
Client
Security
XPages
Non-XPages Design
Troubleshooting

Architecture
Describe product and application architecture
Describe supported platforms, both client and server
Understand network configuration concepts (server connection doc, NNN, Directory Catalog, Directory Assistance, topologies)
Understand integration points with other IBM Collaboration Solutions products

General Administration
Describe archiving options
Describe ID creation and management
Describe iNotes
Describe Notes and Domino policies
Explain AdminP
Explain DAOS
Explain the Domino server controller, server console
Understand Agent Manager
Understand business continuity features (transaction logging and clustering)

Calendaring and Scheduling
Describe calendar cleanup
Describe calendar overlays
Describe Delegation (mailfile and meetings)
Describe Rooms and Resources
Schedule meetings (repeating meetings, freetime)

Replication
Describe a replica (and difference bet copy and replica and between managed and regular)
Understand replication history
Understand Streaming v. Standard replication

Mail
Describe Mail routing
Understand how IBM Notes Traveler and mail work
Understand mail quotas
Understand message options (recall, tracking, return receipts, journaling, blacklists)
Utilize disclaimers and signatures
Utilize Mail Rules

Client
Describe advanced client interface (advanced menus, status bar, and toolbars)
Describe differences in IBM iNotes full client, iNotes lite, WebMail and Notes client
Explain client install and configuration, preferences, roaming and multi-user configurations

Install/create a widget
Understand importing and exporting data into/from views
Manage Inbox customization (Color coding in mail/calendar, recipient icons, conversations, preview pane)
Explain sync contacts
Explain recent contacts

Security
Describe the ID files used
Explain local db and document/field encryption
Understand difference between authentication and authorization
Understand ECL
Understand HTTP authentication and security, web certificates
Understand Notes and internet password policies
Create and modify ACL, understand roles and user types on ACL
Understand security options in server doc, including full access administration

XPages
Describe container and core controls
Describe different data sources
Describe supported extension library controls
Describe the difference between server-side JavaScript and client-side JavaScript
Describe usage of web technologies in an XPage
Describe use of Designer client to create XPages
Describe XPages
Explain the difference between XPages app and traditional web page app

Non-XPages Design
Describe database design concepts and functionality
Understand IBM LotusScript agents and debugging

Troubleshooting
Describe Domino debug and logging options
Describe ISA and client Eclipse troubleshooting
Understand stats and events, including DDM
Understand uses of NSD

IBM Certified Associate - Notes and Domino
An IBM Certified Associate - Notes and Domino is an individual with entry level knowledge and experience with IBM Notes and Domino and XPages. This individual is knowledgeable about the fundamental concepts of these products through either hands-on experience or formal and informal education. The associate should have an in-depth knowledge of the basic to intermediate tasks required in day-to-day use of these products.

Key Areas of Competency
Architecture
General Administration
Calendaring and Scheduling
Replication
Mail
Client
Security
Design (including XPages)
Troubleshooting

Prerequisite skills required:
Working knowledge of IBM Notes and Domino
Working knowledge of client-side browser technologies
Working knowledge of OS, networking, protocols and firewall concepts
Basic knowledge of security (SSL, data encryption)
Basic knowledge of problem determination

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QUESTION 1
How can IBM Notes email be surfaced in IBM Connections?

A. The Notes email connector must be installed.
B. IBM iNotes can be presented in an Connections iFrame.
C. Connections must be configured for Connections Mail.
D. The Connections email forwarder must be enabled and configured.

Answer: C

Explanation:

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QUESTION 2
What feature allows IBM Domino users to send secure 128-byte encrypted SMTP messages?

A. SPNEGO
B. IP Version 6
C. Banyan Vines protocol
D. SMTP over SSL

Answer: D

Explanation:

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QUESTION 3
Which server feature is responsible for name changes and database ACL updates?

A. Name Change Process
B. Replication
C. Extended ACL
D. Administration Process

Answer: D

Explanation:

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QUESTION 4
Sarah has been asked to remove company data from a mobile device that's been lost. How can
she do this?

A. She would issue a remote wipe command for that device.
B. She would need to call the mobile device carrier and have them clear the device.
C. She would need to change the user's IBM Notes Traveler configuration to an empty mail file.
D. She would issue a tell traveler clear device user command on the Traveler server.

Answer: A

Explanation:

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QUESTION 5
What does Joe need to do to enable IBM Notes Traveler in his environment?

A. Joe's users need to be on IBM Notes 8.x or higher.
B. At a minimum, Joe needs to ensure he has 100 MB free disk space and install HTTP/HTTPS.
C. The IBM Domino server needs to be setup in a Web Configuration since Traveler does not support Internet Sites.
D. At a minimum, Joe needs to ensure he has 500 MB free disk space, 512 MB free RAM, and HTTP/HTTPS service.

Answer: D

Explanation:

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